Shipping & Returns

Shipping Policy

Free Shipping To Worldwide By FEDEX/UPS !

Shipping Time -- Generally, we ship your order within a week, but if you require name and/or inside engraving on the ring, it will take about 10 days to complete the job. If you need the doll for a specific date, please allow more time than needed to ensure a prompt delivery in time for the event.

Please note: Saturday, Sunday and Holidays (National) such as Christmas, Thanksgiving, July 4th do not count within the delivery time.

Your ring will be begun to process after order specifications have been confirmed and payment has been received.

All items must be signed for and we can not delivery to PO Boxes or APOS.

Each ring will ship with a wooden gift box. We will provide a tracking number. You may get your ring within 1-3 days after shipped.

 

Return Policy

We stand behind each and every custom product we sell and take great pride in our meticulous handcrafted quality. Our products meet the highest standards of quality and workmanship, and must pass our rigorous quality inspection process before leaving the factory. We built our reputation one satisfied customer at a time and we intend to keep it that way. That's why your purchase should meet or exceed your expectations. However, if you are not completely satisfied with your ring, Returns & Exchange are accepted on merchandise within 10 days. Please read the following instructions for details:

1. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
2. To return an item, you must inform us the reason. We will then provide you with further instructions.
3. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.

NOTE: Retain your tracking number as we will be unable to refund or replace your order without proof of delivery. Please allow 3~5 business days after your package has been delivered for return to be processed.

 

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